Unable to sign in

Michael Doughty

• August 16, 2020 12:47
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I played minecraft with my pals once but now when I try to sign in I’m told I can’t connect to the server and check the internet connection. The internet is fine, all other devices and programmes are working. Can you advise me on how to sign in please?

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• Official comment

  

  AdamS

  • September 16, 2020 22:08
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  Danielle

  Thanks for that! We have been migrating over to a new system! Here is the updated link: https://educommunity.minecraft.net/hc/en-us/articles/360047118832-Transitioning-to-the-desktop-application-for-Minecraft-Education-Edition

   

   
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  Penny Support

  • April 22, 2020 17:18

  

  We often see this error when there are 2 different versions of Minecraft: Education Edition on the same Windows 10 machine.  Check out this article for more information: https://minecrafteducation.zendesk.com/hc/en-us/articles/360026424472

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  Danielle

  • September 16, 2020 22:04
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  This article is no longer at that address

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