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Minecraft Education Edition is not eligible on this account

Comments

8 comments

  • Official comment
    Kyle M

    Hi Luke,

    I have not seen this issue. If you want to troubleshoot further please submit a request.

    Thanks!

  • Satar Haidari

    i have that issue

     

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  • Satar Haidari

    i have made so many new microsoft accounts and it still didnt work

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  • ede-efe anthony

    i also have the same issue

     

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  • I am having same issue, my school account is valid stiil it is showing not eligible while signing in, pleaae help

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  • don't worry maam

    i think you can update your minecraft education edition or reinstall 

    and then try once again 

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  • Rebecca Hung

    My account is not working says cannot sign in, please help

     

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  • Debbie Alexander
    Moderator Beacon of Knowledge Super Star

    Hi, Rebecca. There are many reasons you might be having trouble. Does it say you do not have an account? You would need to check with your school about this. At this time of year especially, schools are recalling licenses and you will want to be sure you still have a sign on with your school.

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