App issue - internet connection

Christina Gilbert

• August 16, 2020 12:48
• Report a Concern

We are trying to open the apps on our Ipads and we keep getting the error code trouble connecting to the Internet. Other apps are all connected to the Internet, and everything else is functioning properly. The app then crashes and will not reset without restarting the iPad's. Any advice?

1

• 

  EJ Makela

  • March 26, 2020 15:31
  • Report a Concern

  I had an iPad user who was experiencing the same problem this morning, but it's working again. At the time, I had verified that the device was able to connect to other internet services, and the problem seemed to be limited to the M:EE app. Is there a site somewhere that teachers & administrators can check the status / health of the M:EE system?

  0

Please sign in to leave a comment.