Minecraft World Not Opening?

Toby Smith

• August 16, 2020 12:47
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I have a problem. My Minecraft world is not opening. It opens, but is stuck on the loading screen forever. I need to fix this!

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  Penny Support

  • April 07, 2020 16:38

  

  Hi Toby-

  Please open a ticket with the support desk (click the wheel next to your post to find the link) and send us the world so our engineers can take a look.

  I'm going to move your post to our Technical Q&A.

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  Henrique Silva

  • April 07, 2020 23:06
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  im having this problem to how you concerted?

   

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  Toby Smith

  • April 08, 2020 00:06
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  Thanks Carrie for responding, but what wheel are you talking about?

   

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  Toby Smith

  • April 08, 2020 00:07
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  The Permalink one?

   

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  Toby Smith

  • April 08, 2020 00:09
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  Also Henrique, what do you mean by "concerted"

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  Penny Support

  • April 08, 2020 00:11

  

  Toby Smith sorry, I meant the little gear!  It's right next to your post.

   

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  Toby Smith

  • April 08, 2020 00:16
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  When I click it, it comes up with Edit and Delete

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  Toby Smith

  • April 08, 2020 02:41
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  Hi CarrieD, I sent a message from the help button explaining my situation, but I couldn't attach my world as the file size was to big. What should I do?

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  Penny Support

  • April 09, 2020 16:51

  

  Hi Toby, upload the world to a cloud storage provider (most are free and will provide you with a few Gb of storage) and then send the link to the email sent to you by help desk.

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