Unable to connect to multiplayer world

Damian Nell

• August 16, 2020 12:42
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when ever I try join my teacher in Minecraft it says "Unable to connect" when I'm on the schools wifi. but when I'm at home on my own wifi it works.

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  Kyle M

  • July 29, 2020 23:31
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  Hello Damian Nell,

  The port 19132 needs to be opened. Please contact your IT admin.

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  Karolin Martin

  • October 10, 2024 11:17
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  I also have this problem. I use the same school device with the same Edu version and the test licenses for the school. So far, neither a student nor I as a teacher have been able to host a world. Each time it says that the connection is not possible. Is it perhaps due to the test access or some firewall settings at the school?

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  Kaleb

  • October 10, 2024 15:27

  Hey Karolin, 
  Since this post was made, there have been updates to what URLs need to be allowlisted for Minecraft Education to work. 
  We'd recommend making sure your network allows access to all of the URLs Used by Minecraft Education.
  Additionally, make sure you (or your IT Administrator) are aware of the "What Ports do I need to allow" section. This has information about how peer-2-peer multiplayer works. 
  
  If you continue having issues, please let me know and I can help you out either here, or get a ticket open for you! 

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