I cant sign in to my account
I have been trying everything, attempting to sign in multiple times, restarting my computer, even trying to make a new account. I tried a troubleshooter i found online, but it didn't work. Please help me!!!
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The error message was telling me to check my connection, which is something I already did
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This is the newest version to!!!!!!!!!!!!!!!
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Hello Anabel Gomez,
Can you let me know what error message you are seeing?
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Anabel Gomez did you ever find a solution to this?
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me too it doesnt work i have tried many times plz help me with this it is boring in demo lessons it is very bad if you finish the hour of code it doesnt allow you to pick up blocks if you break them and you cant pass the mountains to explore so plz help me and fix this for evryone else! thank you
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HSame to what anabel Gomez is saying its doing the same to me plz get it fixed.
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Its the same with me cant i get any help
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Sorry to hear you're having difficulties.
This issue is usually caused on Windows 10 laptops when there are two installs of Minecraft Education Edition installed.
Go to Start>Settings>Apps.
Look for Minecraft Education Edition; there should be two listed. Click on and uninstall the oldest one.
This should resolve your problem. Please let us know if this helps!
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um it logged me out my account an i cant get back in
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all thats popping up for me is this
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same for me!!!!!!!! I have a Minecraft club and I cant sign in!!!!!!!!!!!!!!!!!
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I'm so frustrated at this message
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srrly how do I fix this its the newest version!
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Dan Noble is there any way you can help with this? This is the newest version.
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Sorry to hear you're having difficulty with this. I understand your frustration.
Have you tried the above suggestion I made earlier in this thread?
What other troubleshooting steps have you taken, and can you tell us what kind of device you're playing on (iPad, Windows or Chromebook)?
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windows 10, school computer. Dan Noble
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I will try to the suggestion above Dan Noble
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Thank you for trying to help but i need a administrator password Dan Noble
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have a good day! Dan Noble
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Vara, Kaylee. Do you see this message reply yes on teams
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I AM SO EXITED FOR MINCRAFT CLUB
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this happened to me to but i think it was because i was moving and so my ip changed and i thing it needs a little time to prosses that if im wrong sorry
(this doesn't happen anymore tho because i am already done moving)
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Access to administrative functions on your computer are protected by your school board. You'll need to reach out to your school's IT department for assistance.
They are more than welcome to contact us for assistance and additionally they can post a help ticket here.
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