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Mutlipalyer, not able to join and play with friends

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7 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with Minecraft Education multiplayer.

    Just had a few questions to help us support you further:

    1 - When did this issue begin? Has it worked prior?

    2 - Are you and those you are connecting with from the same school? Or are you all part of the same commercial licensing?

    3 - What devices are you all using?

    4 - Do you get any error messages you can share a screenshot of? (No personal info please)

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  • Jordan Gregory

    Hi, I am running into a similar problem where I am on the latest version of Minecraft edu but cant join worlds, save to the cloud (this issue started with that update), host or connect to the market. I am unsure of the issue as it was working before the cloud update then it failed. Can I also get some help?

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with Minecraft Education.

    Saving or joining to the cloud requires additional licensing, do you know if you have additional licensing that would facilitate cloud saves?

    Also when you say connect to "market" do you mean connect to "library"? Just wanted to clarify.

    Could you please share the device specs Make/Model/ OS version/  RAM/ CPU/ Storage Space/ GPU of the device? I have some thoughts on what may be happening.

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  • Matt Blackband

    After days of frustration, I discovered that the solution was simpler than expected. On our iPads, go to Settings, find the app, and ensure that 'Local Network' is enabled. Additionally, whitelisting a few Minecraft URLs resolved our connection issues. Surprised this simple fix wasn’t mentioned online!

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  • Jordan Gregory

    I dont know if the licensing is the problem as it works for others

    yes I do mean the library sorry for the confusion

    I'm not sure if this helps but other people who updated their Minecraft still have it working but others (including me) don't.

    we are using Macbook Air (M1 2020), and Macintosh HD, but we are running different OS versions. I am running a newer one while they are using older ones. I don't know where to find the other stuff you requested but I hope this could help.

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  • Edwin Saji

    i am on macbook so as all my friends, all on the same version, and on the same network yet we can not play minecarft education together

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Gotcha Edwin, sorry you are running into issues on your Macbook with Minecraft Education.

    I have some thoughts! It may be keychain related. Please check out the steps from Max and Lynda from this thread - https://edusupport.minecraft.net/hc/en-us/community/posts/28795140075540-Technical-issues-1-21-03-Multiplayer?page=2#community_comm[…]29613845522836

    Let me know how things go!

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