Account Switch Detected

Santiago Pereira Frazao Coelho

• August 04, 2024 16:13
• Report a Concern

Hello,
I cannot log in to Minecraft Education with my Ipad... I have an error message saying "Account switch detected"... need some help.

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• 

  Danny Support

  • August 05, 2024 17:43

  

  Hey there,

  Sorry to hear you are running into some issues with the Account Switch Detected error.  We have seen more success for users on Windows devices, but it is worth a try to try these on your Ipad as well -

  Try these steps to clear Minecraft's sign-in cache 

  1. Open Minecraft Education, and close the sign-in window 
  2. Select to go into demo mode
  3. From demo, click "unlock full game" to get a cleared sign-in window
  4. Now sign in with your new account

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