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Minecraft Edu 1.21.03 Mac Open Error

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Ethan L

After installing the new 1.21.03 version of Minecraft Education, an alert shows saying: 

You do not have permission to open the application “Minecraft Education”. 

Contact your computer or network administrator for assistance.

 

There are no administrators besides me on this computer. Otherwise, the new update works fine for other devices, Apple or not. I am on Big Sur but it shouldn't be a problem.

 

All tricks don't work such as using Keychain Access.

Look forward to a response

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Comments

8 comments

Date Votes
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry to hear you are running into some issues.

    If you could confirm that you cannot manually find the keychains as well as per - Minecraft Edu 1.21.03 Mac Open Error – Minecraft Education , if you cannot -

    Our team is still investigating this issue. If you would like to provide us with network/ device traces, I can make a ticket for us and send the instructions there.

    Sorry for the inconvenience and thanks for the patience!

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  • Lesley Messina

    Hi, I'm having the same issue. What information do you require from me to log a ticket for investigation please?

     

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  • Ethan L

    A ticket would be great, and yes, I could not find any keychains linked to Minecraft Education

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  • Kaleb

    Hey Ethan and Lesley, 
    I've created seperate tickets for both of you, and will reach out to you via email here shortly with more steps! 

    Let us know if you have any additional questions, or concerns!
    Thanks,

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  • Matthew Christensen

    Hello,

    I too am experiencing this issue with Minecraft Education 1.21.03 on macOS 11.7.10.  Is it possible for a ticket to be raised for myself aswell?

    Thanks.

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  • Michael Jacks

    I am having the exact same issue as well. Minecraft Education 1.21.03 on macOS 11.7.10

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear. Please try some solutions from this thread and let us know how things go!

    https://edusupport.minecraft.net/hc/en-us/community/posts/28795140075540-Technical-issues-1-21-03-Multiplayer?page=2#community_comm[…]29613845522836

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  • Si Chiang

    that didnt help at all.

    i reported the same issue for Minecraft Edu 1.21.03. on macOS Big Sur 11.7.10

     

    log provided as below

     

    Process:               minecraft-edu [26965]
    Path:                  /Users/USER/Desktop/minecraft-edu.app/Contents/MacOS/minecraft-edu
    Identifier:            minecraft-edu
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           minecraft-edu [26965]
    User ID:               501

    Date/Time:             2024-09-30 23:38:59.425 +0800
    OS Version:            macOS 11.7.10 (20G1427)
    Report Version:        12
    Anonymous UUID:        E943AD70-A1A3-7CD3-9349-A735D0BDCCCD

    Sleep/Wake UUID:       6EBDFA24-9305-4785-9BE2-53C27B9D7620

    Time Awake Since Boot: 1400000 seconds
    Time Since Wake:       16000 seconds

    System Integrity Protection: disabled

    Crashed Thread:        0

    Exception Type:        EXC_CRASH (Code Signature Invalid)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Reason:    Namespace CODESIGNING, Code 0x1

    kernel messages:

    VM Regions Near 0 (cr2):
    --> 
        __TEXT                      1032d8000-10d48c000    [161.7M] r-x/r-x SM=COW   

    Thread 0 Crashed:
    0                                   0x000000012d85f000 _dyld_start + 0

    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffeec927bb8
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x000000012d85f000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
      
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     0

    Thread 0 instruction stream not available.

    Thread 0 last branch register state not available.


    Binary Images:
           0x1032d8000 -        0x10d48bfff +??? (0) <8E3E950C-5111-3D1B-9628-1D8DF09256C3> (null)
           0x12d85e000 -        0x12d8f9fff + (852.2) <BD607394-9008-33B9-B98B-A5886668E52C>

    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=517.2M resident=0K(0%) swapped_out_or_unallocated=517.2M(100%)
    Writable regions: Total=9760K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9760K(100%)
     
                                    VIRTUAL   REGION 
    REGION TYPE                        SIZE    COUNT (non-coalesced) 
    ===========                     =======  ======= 
    STACK GUARD                       56.0M        1 
    Stack                             8192K        1 
    VM_ALLOCATE                          8K        2 
    __DATA                            17.5M        4 
    __DATA_CONST                        32K        1 
    __LINKEDIT                       354.9M        4 
    __TEXT                           162.3M        2 
    ===========                     =======  ======= 
    TOTAL                            598.8M       15 

     

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