Technical Issue 1.21.03 - Mac
My son's school uses Minecraft Education - yesterday he tried to join a multi-user game and couldn't. So, we tried to update to the latest version. We deleted the old version and downloaded 1.21.03 and copied it in Applications. It will not open and we get the following - "You do not have permission to open the application "Minecraft Education". Contact you admin... I am the admin on this computer.
I've tried the keychain trick - but I see no item PF_Account_6955F.
Help!
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Hey there,
Sorry to hear you are running into some issues on Mac with our latest release.
Thanks for sharing what you have tried.
If you are willing, I can transfer this conversation to a ticket and I can send some instructions to gather some device/network traces to send to the devs to try and understand the situation more.
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Hello, I face the same problem. Mac Air. Could you please create the ticket? Thanks.
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Sorry to hear you are running into some issues as well Petra. Will do! I will see you on the ticket :)
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It appears I am also facing the same problem, I am on a Mac Air as well and I am looking for someone to help me as well.
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I have a problem today I logged in to Minecraft Education with my school account I played a little in Minecraft and I logged out but I re-entered the game and when I entered it told me that I had to log in and I had already logged in then I tried to log in and there were some letters that said : Mistake: Check your internet connection or
Please try again later .please I need you to tell me what to do because my internet does work my internet does not fail .0 -
Espero y me contestan porque si no, no sé qué voy a hacer
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Hey there Maria!
Sorry to hear you are running into some issues with this error. This has been one that many users have been reporting with Macs unfortunately.
If you would like and be willing to our dev team would really appreciate you trying to replicate that issue on our logging build, let me know if you'd like to do that and ill make a ticket for us.
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Minecraft,
Can't login to our Minecraft Education with the school account. We continue seeing the "PF_Account_6955F" that asks for a PASSWORD to "allow", etc. Have you fixed this bug yet? If so, can you ADD our District to the fix it ticket (Brea-Olinda USD).
Thank you,
Tom A
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Hey there Thomas Arntson,
Yup! The fix for that issue will be found here:
Let us know how the steps there work for you!
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