Minecraft Education, How Do I Fix Error 1001?

Elsa Patillo

• July 21, 2024 04:25
• Edited
• Report a Concern

Deje de jugar Minecraft Education Hace un tiempo y ayer intente Iniciar sesión pero después de Colocar el correo Electrónico Y la Contraseña me salta error

0

• 

  Kaleb

  • July 23, 2024 17:12

  Hey Elsa!
  Thanks for reaching out. I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today!
  I understand how frustrating it can be when you can't sign into Minecraft Education. Let’s work together to get you back on track.

  To assist you further, I have a few questions:
  1.) Is this happening on a home network or a school network? Additionally, have you encountered the same issue on different networks? Understanding the network context will help us rule out any network-related issues.
  2.) Are you using any proxy or VPN connections (i.e. Web Filtering)? If so, please verify that all necessary allow listing is correctly configured. You can find allow listing and network requirements in our IT Admin Guide here:
      https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide
  3.) Are you currently using the latest version of Minecraft Education? Sometimes, updating to the latest version can resolve issues.
  4.) If none of the above solves this issue, could you provide a screenshot of the error you're receiving? This visual information will allow us to investigate the issue more effectively and provide a faster resolution.
  
  Let us know if you have any additional questions, or concerns!
  Thanks,
  
  

  0

Please sign in to leave a comment.