Web browser does not support Java Script.

Navraj Singh

• January 15, 2024 06:32
• Report a Concern

Hi, I have been having the same issue for about 3 days now. Whenever I try to log in this is what is says:

Microsoft account requires JavaScript to sign in. This web browser either does not support JavaScript, or scripts are
being blocked.
To find out whether your browser supports JavaScript, or to allow scripts, see the browser's online help.

I tried repairing the app, deleing and reinstalling the app and even check if I have JavaScript enabled. All of them did not work. My IT cant do anything as this is a personal device for school. I don't have any parent control or Anti virus (except windows defender). I really need this to be fixed before school starts.

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• 

  Ernie Support

  • January 15, 2024 20:08
  • Report a Concern

  

  Hey Navraj,

  What is your default web-browser?
  It may be worth trying to change it to something like Edge or Chrome if it isn't already.
  Also, If possible, could you try connecting to another network such as a mobile hotspot and see if you can successfully login?

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• 

  Garima Singh

  • January 17, 2024 06:46
  • Report a Concern

  

  It seems like you've already taken several troubleshooting steps. Let's try a few more to see if we can resolve the issue:

  1. Check Browser Settings:

     • Ensure that JavaScript is enabled in your browser settings. If you're using Chrome, for example, you can go to Settings > Privacy and security > Site settings, and make sure JavaScript is allowed.

  2. Try a Different Browser:

     • If you're encountering the issue in a specific browser, try logging in using a different one. This can help determine if the problem is browser-specific.

  3. Clear Browser Cache:

     • Clear your browser's cache and cookies. Sometimes, stored data can cause login issues.

  4. Browser Extensions:

     • Disable any browser extensions or add-ons that might be interfering with JavaScript. Some extensions can block scripts and cause login problems.

  5. Browser Updates:

     • Make sure your browser is up to date. Outdated browsers may not support the latest JavaScript features.

  6. Operating System Updates:

     • Ensure your operating system is updated to the latest version. Sometimes, system updates can resolve compatibility issues.

  7. Network Connection:

     • Check if your network connection is stable. A poor or unstable internet connection can sometimes cause login issues.

  8. Contact Microsoft Support:

     • If the problem persists, reach out to Microsoft Support. They may have specific insights or solutions for your account or device.

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• 

  Navraj Singh

  • January 21, 2024 10:29
  • Report a Concern

  Hi, so I found a solution:

  1. Control Panel

  2. Internet Options

  3. Security (TAB)

  4. Use the button "reset all zones to default level"

  5. go to "Internet" zone

  6. set (for a while) the entire zone to "medium" level 

  link: https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-account-requires-javascript-to-sign-in/c2b76995-f970-412f-bcb8-dc4e5797673f

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  Rayan Zadoyan

  • February 26, 2024 16:29
  • Report a Concern

  Thank YOU This Worked! God Bless You!

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