The same issue as last time (We cant connect to the service you need right now. Please try again later)

Moozakkir Hossain

• November 04, 2023 21:22
• Report a Concern

This glitch never gets old. I am on a new Lenovo edu series windows 10 edu from my school. I downloaded the app, when i wanted to sign in, here it is. I never used this device before. I wont be able to actively check this post. Thank you for any help. Goodbye.

 

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• 

  Ernie Support Agent

  • November 06, 2023 16:24
  • Report a Concern

  

  Hey Moozakir,
  
  I'm sorry this keeps happening to you! 
  There are 2 main causes to this issue:
  
  1. There are multiple versions of Minecraft Education installed on the device
  2. There is something on your device or network blocking connection to one of our services URLs.

  
  Can you successfully log in when using a separate network like a mobile hotspot? This will help us determine if the issue is on the device or network level

   

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