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Risley Chiw

• September 10, 2023 22:00
• Report a Concern

Anyone know how to fix this?

I already have internet.

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• 

  Danny Support

  • September 11, 2023 16:17
  • Edited

  

  Hey there!

  We have seen this issue occur when the users do not have  "Read/Write permissions" for the application.
  Could this be possible?

  How many devices affected?
  What make OS version? Make/Model?
  Has it worked prior?

  I would also check to see if there are two versions installed. Multiple versions installed can also be a culprit for this error.

  It is also worth checking Minecraft Education is allowlisted on any virus protection programs or proxies

  Finally, if the issue persists, backup your worlds, uninstall, and reinstall from the Windows Store version here (if you are on a windows device) : https://aka.ms/downloadmee because less permissions are required to run it.

  Let us know how things go!

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