Unable to use a newly registered hotmail account to sign in to the app.

Alex Boyboy

• May 01, 2023 14:21
• Report a Concern

I signed up for a new Minecraft Education account using Hotmail email address, but I am unable to use this email to log in to the app. It kept saying: "I signed up for a Minecraft Education account using my Hotmail email address, but I am unable to use this email to log in to the app."

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  Dominick Support

  • May 02, 2023 16:13

  

  Personal accounts such as live.com, hotmail.com, and gmail.com cannot be used to play. They can be used as a technical contact for your tenant, but a new domain will be created for you to use to login and play. The new email address should have something like @onmicrosoft.com. 

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