2002

Hazel Crocker

• April 30, 2023 16:44
• Report a Concern

We have the same code (2002) and seems to be from updating the app?

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  Dominick Support Agent

  • May 02, 2023 15:21
  • Report a Concern

  

  Are you able to get a screenshot of the issue and run a network scan? I would also try a different network to see if that changes the issue at all. 

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  Hazel Crocker

  • May 15, 2023 15:52
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  I have a screen shot but I can’t attach it?

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  Dominick Support Agent

  • May 16, 2023 15:50
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  No worries. I would contact your teacher/IT department and see if they can review your account login information and use different networks and devices to see if they can isolate the issue. 

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