Realms

William Martins

• April 20, 2023 18:23
• Report a Concern

Hello! I bought realms yesterday but it keeps saying “ your purchase succeeded, but we couldn’t create your realm right now. We will create your realm as soon as possible, please check back later on this device. “ but i had bought it yesterday and waited and still nothing. I would like to know what could possibly happen to fix this issue, thank you

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  Dominick Support Agent

  • April 20, 2023 20:07
  • Report a Concern

  

  Thank you for reaching out about your issue. From what you describe you will need to reach out to the support team that matches the version of Minecraft Education you purchased that realm from. Hopefully they can help you in a timely fashion. 

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