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My worlds were deleted automatically



  • Dominick Support
    Bug Zapper Support

    I am sorry to hear about your issue. Can you tell me how the update was deployed and your devices OS version and model? You may still be able to find the world files here: C:\Users\[USERNAME]\AppData\Roaming\Minecraft Education\games\com.mojang\minecraftWorlds

    If you are on another platform, try searching "com.mojang." The tricky part of this is that the world folders are listed with a "GUID", which is a series of letters and numbers that don't correlate to the world name that you'd recognize.  Here what I would suggest finding the world and see if you can still open it:

    1. sort the minecraftWorlds folder by date and try to pinpoint the time you were last in the world
    2. open the folder that has a date/time close to the last time you were in the world
    3. open the file called "levelname.txt" in a text editor to see the name of the world.  If it's the world you are looking for, close the file and move to the next step
    4. copy the entire folder for this world to your desktop, or another convenient location
    5. open the folder in this new location, select all of the files in the directory, right click and then select "Send to Compressed (zipped) folder"
    6. A new file with extension ".zip" will show up in this folder.  Move this .zip file to the desktop, or another convenient location
    7. Rename the .zip file to "[WORLDNAME].mcworld" - WORLDNAME is a name you choose that is recognizable to you
    8. Double click on this file, and Minecraft: Education will launch
    9. If you get an error about the import process, send us the [WORLDNAME].mcworld file.  Our support team can take a look and let you know if we are able to recover it. 

    It's a great idea to export and save your worlds after every session to prevent this issue from occurring.

  • Hello,

    I had the same problem, except all my school work is in it. I'm getting a error while importing the world in minecraft


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