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Problems with hosting and inventory



  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry to hear you are running into some issues.

    I will make a ticket for us, and if you can send a video reproduction there of the inventory issue that would be great.

    See you in the ticket!

  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    I saw the same issue with connectivity and inventory and chat -- nothing worked! Then I restarted everrrrrrrrrything a bunch of time, and things worked. Here's hoping I don't have to do that again tomorrow!

  • Benjamin Miller

    Having the same problem.  Yesterday I had students who could not join the world and when they did they could not open their inventory.  Closing the app and trying again solved the problem.  Students are playing on iPads with IOS 16.  I'm hosting from a PC.  Today - it's worse.  No one can join at all.  Restarted all devices and restarted apps - no effect today. No one can join my teacher hosted world.  All of them can join each other's worlds iPad to iPad, but no one can join mine.  If I host the same world from my iPad, they can join. 

  • I posted the same issue a few days ago -

    This is not my computer, or district, or internet. I have used Minecraft EE for months without issue. It JUST started happening. Hoping that the tech support can look into this - it's not an isolated issue. Telling us to look at socket connections or filter blocks is not the solution 



    Inventory doesn't work.

    Many players can't connect.

    Student characters are frozen in the game world. 

    Full restarts do not fix the issue. 

  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    Thank you for reporting these issues. We're very interested to see if we can learn more, so I'm creating tickets for both of you so we can get more info. In your ticket, please post the device info and a video repro if possible. Thank you!

  • Sean Shannahan

    I am having the exact same issues. They began around the same time mentioned, above. Therefore, my Minecraft projects are on hold. I hope there is a fix soon.

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Sean!

    One of the fixes for this is to make sure everyone is on the latest version of Minecraft Education that is joining one another. If even one is not, there may cause some unexpected results.

    What device make/model/OS version are your host/joinees?

  • Anthony Grant

    How do you force getting PCs onto the latest version of Minecraft Education.  I have sat on update screen and MS Store and there doesn't seem to be an Update Button to force an update.  Either way.  Usually when I have had a mismatch of version the client cannot join the host PC.  But I have such unreliable experiences for the past 2 weeks that I have had to just abandon doing any hosting and instead just instruct students to create their own worlds.  This is sad, because collaborative creation is what Minecraft should be all about.  Until this is reliable again I have to put those experiences on hold.   I'm hosting on a Surface Pro 7 and students are connecting from Lenovo PCs.  We are all running v1.19.52

  • Dominick Support
    Bug Zapper Support

    You can manually update the client version by downloading the installer from our main website here: Download | Minecraft Education. Make sure to save any worlds you want to keep and remove the older version. If one PC this can cause two copies to be installed and will cause issues. 


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