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When signing in and they make you use 2FA and then tell you your browser is out of date.

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8 comments

  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    What I did was just turn off the verification for my entire tenant . . . 

    :-)

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  • Dominick Support
    Bug Zapper Support

    This all stems from the MFA, including the outdated browser error message. I would try disabling the MFA on your tenant. You can then re-enable if you want this feature, and it will "refresh." Make sure it is setup correctly on the student's accounts/ refresh the MFA for those having the browser error message. 

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  • Aleece Landis
    Bug Zapper Beacon of Knowledge Super Star

    If I want students to be able to reset their own passwords, don't I need the verification turned on?

    but wait, in active users

    Multi-factor authentication

    It is showing everyone as Disabled under MULTI-FACTOR AUTH STATUS
    Is there another location that actually controls this?
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  • Bob Irving

    This just popped up this week in my edu domain, which I use in classes. Today I turned off security defaults in Azure but I'm not sure if that's the right place and if that will fix it permanently. Someone else on this forum did that and it only fixed it for a few months. 

    If MS is listening, kids don't usually have their phones right there to do this. I get the security concerns, but there has to be a way for students to not have to do MFA.

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  • Ernie Support
    Support

    Hey Bob,

    This isn't a Minecraft Education specific feature. Its a default for all Microsoft Admin Center products, so they weren't really designing this with students needs specifically in mind.
    If you disabled it in Azure, you should be good to go though.

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  • Bob Irving

    Thanks for the reply. I do hope that is true, and I'll report back later.

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  • Aleece Landis
    Bug Zapper Beacon of Knowledge Super Star

    So how do I turn it off?  Where in Azure?  Where is Azure now anyway all the tutorials look different from the site now days.

     

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  • Ernie Support
    Support

    Hey Aleece,

    Give these instructions a go:
    Sign in to the Microsoft Entra admin center (https://entra.microsoft.com/#home) with global admin credentials.
    1. In the left nav, expand Protection and choose Authentication methods.
    2. Under Manage, select settings
    3. Under System-preferred multifactor authentication change the state to Disabled.
    If that doesn’t work, here is a guide with additional steps:
     Set up multifactor authentication for users - Microsoft 365 admin | Microsoft Learn (https://learn.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide) Note: This guide is to enable it, but you select disable in the same areas to turn off

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