Update your browser error

Brayden Su

• March 18, 2023 20:06
• Report a Concern

Whenever I sign into Minecraft education, there is a error and it says your browser is not supported or up to date. Try updating it or else download the latest version of microsoft edge. I don't know what to do now. Do you know how to fix it and please let me know if you do.

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  Dominick Support Agent

  • March 23, 2023 16:41
  • Report a Concern

  

  This error message is due to multi-factor authentication. It has been enabled on your tenant and the account you are logging in with needs to have MFA setup on that account. To remove multifactor authentication from your account, there are several steps you'll need to follow. If your subscription is new, Security defaults might already be turned on for you automatically. You enable or disable security defaults from the Properties pane for Azure Active Directory (Azure AD) in the Azure portal.

  1. Sign in to the Microsoft 365 admin center with global admin credentials.
  2. In the left nav choose Show All and under Admin centers, choose Azure Active Directory.
  3. In the Azure Active Directory admin center choose Azure Active Directory > Properties.
  4. At the bottom of the page, choose Manage Security defaults.
  5. Choose Yes to enable security defaults or No to disable security defaults, and then choose Save

  If you have been using baseline Conditional Access policies, you will be prompted to turn them off before you move to using security defaults (it is best to double check this regardless).

  1. Go to the Conditional Access - Policies page.
  2. Choose each baseline policy that is On and set Enable policy to Off.
  3. Go to the Azure Active Directory - Properties page.
  4. At the bottom of the page, choose Manage Security defaults.
  5. Choose Yes to enable security defaults and No to disable security defaults, and then choose Save.

  You can find out more information here: Set up multifactor authentication for users

  If you are unable to access your account settings to remove multifactor authentication, you'll need to contact Microsoft Admin Center Support directly (headset icon in the bottom right of Admin Center). We in Minecraft: Education support do not have access to your account and are unable to remove multifactor authentication from your account.

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