Service Issue Resolved: Unable to Login
On multiple licensed Tenants - I get the following error:
"We were unable to sign you in. Please make sure that you are signing in with your school or organizational account and try again."
It is slightly sporadic - 5/30 were able to log-in on cherokeek12.net tenant.
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Official comment
Hello-
Thank you for all the community reports about the login issue this morning. Over the weekend one of our login services had an issue that caused users to see an "Unable to Sign In" error requesting users to use an organizational account. Our engineering team addressed the underlying issue this morning. If you had this error, your issue should now be resolved.
Thank you for your patience during this outage and we apologize for any inconvenience this caused to you, your students, and your classrooms. If your issue persists, please open a ticket with the support desk and an agent will respond as soon as possible.
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We're having the same issue.
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For those trying to do Hour of Code, those lessons can be accessed by bypassing the log-in and using the Demo lessons option. Hope this helps some of you! :)
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The Minecraft Team is aware and is working on a solution as we speak: https://twitter.com/PlayCraftLearn/status/1602346307544387585?s=20&t=H48cKzEj32EqrIYulrLkQQ
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Official Word from Minecraft Team: "The issue has been fixed. The fix will be deploying around the world and will resolve this issue. Apologies for the disruption to you and your students."4
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Thank you for keeping us posted!
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Just checked and yes it works. Thank you Merry
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It´s working. Thank you for your support!
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Dear colleagues
Verified M.E.E. is working perfectly, thanks for your prompt attention.0 -
Thank you, my issue is fixed now!
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Thank you so much, all fixed!
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Me too, same problem with @lgtrempart.onmicrosoft.com tenant. I posted in other discussion about this issue... Wait and see...
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Hey all,
Glad its working for you now! :)
Hey Gilles,
Looks like the others have been fixed since we updated the certs on our end.
How are things now for you now? What errors are you experiencing if any?
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nice it got fixed thanks monjang and its workers
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