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  • Official comment
    Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support


    Thank you for all the community reports about the login issue this morning. Over the weekend one of our login services had an issue that caused users to see an "Unable to Sign In" error requesting users to use an organizational account. Our engineering team addressed the underlying issue this morning.  If you had this error, your issue should now be resolved.

    Thank you for your patience during this outage and we apologize for any inconvenience this caused to you, your students, and your classrooms. If your issue persists, please open a ticket with the support desk and an agent will respond as soon as possible.

  • Joban Kular

    try clearing the cache, or resetting your device and then try. 

  • Joseph Cofield

    I am experiencing the same problem. I will be following to see the resolution.

  • Manoj Rawat

    Getting an error form today morning in all IDs.


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