Community Hub Badges
Not sure exactly where this Comment should go since there doen't appear to be a "Community Hub" category.
But I just noticed this morning that most of the badges seem to have disapeared.
What happened to everyone's badges? I see the Pickaxes for community, certified and mentor, but all the other badges have gone, what's up with that?
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Official comment
2/3/23 Update: We have received a list from our backend provider with the badge assignments from before the big disappearance. We're working through this list, but please tag Danny or Dominick if you are still missing your badges next week.
We will see the updated images for the synced badges (mentor, community and certified) soon!
1/17/23: Hi, the latest update is that we're still having issues creating these new badges and are working directly with Zendesk. I really apologize for the delay.
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I was just opening a ticket about that...I guess I'll wait if it's affecting a lot of others as well.
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So sorry about this. I'm having the engineers investigate the backend to see what happened.
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Hi all, I really apologize for the delay with addressing this issue. We do expect to have a fix within the next week.
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Thanks for the update!
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me too...
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I noticed the badges got a new look, but I am still missing several of the ones I earned a couple months ago.
I used to have "Beacon of Knowledge" and "Super Star", but they still have not returned to my profile.
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Jason Kries I got you! And I just got the data that should allow us to restore badges, so hopefully we'll get everyone sorted.
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It worked! I’m all set now. Thank you!
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Yes, I seem to only have the pickaxes still while I've noticed that others have gotten the new badges restored.
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Aleece Landis which badges did you have before? I am happy to re-add them for you. One of my team members is working through the list that we got from Zendesk, but if you are missing anything please tag Danny
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I know I had definitely gotten Bug Zapper and I think at least one or two others (either Beacon and/or Star?) Not that it really makes that much difference. It just seemed odd to loose the "history" of being awarded them.
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