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Please let me roll the versions back

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25 comments

  • David Renton

    Can someone from Microsoft please comment or contact me. Have you properly tested this new build with MP? It seems not. I have spoken to a friend at Microsoft who does Minecraft and he confirmed he is having the same issue with crashing on this version. Please please help. I can't do another set of clubs next week with constant crashing. I will be forced to cancel the Minecraft club if you can't help. I am using a very new gaming laptop to host, the same machine i used in the summer with the SAME worlds we hosted in the summer. They are playing on ipads. The game doesn't crash on their ipads, the host crashes and regularly, like every 4-5 minutes. I tried everything I could think of and have concluded it's just not stable. I might try just using laptops next week, in case somehow it doesn't crash then, but these are 2nd to 3rd grade kids. I would really appreciate if someone would get in touch. My school email is ____________ I'm a CS teacher, an MIEE too and I was a Microsoft MVP for 6 years also. Please help. Is there a crash log perhaps that you can analyze to see what is happening?

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  • Justin Rowe

    Yes, I would love this too because I can't play with my friends on multiplayer anymore since it switched to 1.18. It was way better when it was in 1.17

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey David and Justin,

    Sorry you are both having multiplayer connection issues!

    Just wanted to first confirm, were all the URLs from this list: IT Admin Guide allowlisted on all proxies, webfilters and content filters? Usually the biggest culprit.

    Does it give an error report when the crash occurs?

    What OS version of the ipads? Are there any devices that do consistently connect? 

    What happens if one of the student Ipads hosts?

    Are you able to try to connect devices on a home or different network as a troubleshooting step?

     

    Let us know!

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  • Justin Rowe

    I am not playing it at the moment but yes it does give some sort of error message. I play on Computer, and none of the devices instantly connect. I do not have anybody to test with at the moment but maybe I will try in a little. I just want it to have the same type of multiplayer as MCEE 1.17 because it had better multiplayer and worked.

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    I always keep the old versions. Are they still functional if people don't upgrade? Danny

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  • David Renton

    As I stated I am not having major issues getting them connected! The issues is the new version of Minecraft is unstable, the host continually crashes, like every 4-5 minutes, which is bringing my kids to tears. I am using the same worlds, same equipment as in the summer with 1.17, where I had no issues at all. The new version seems unstable. I have been hosting on a windows gaming laptop and the kids are on ipad. I did test with another class this week, to test it, with everyone on windows laptops and it did not crash, so perhaps the new version has issues mixing windows and ipads (although this has never been an issue in the past). Please stress test this urgently and find a fix OR can you roll back to the stable 1.17 version.

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  • Justin Rowe

    Same here, there are always error codes when I use mods and stuff of the sort, unlike in 1.17, where it was WAY more stable than this new version

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  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    Justin Rowe Minecraft: Education Edition does not have support for mods, but it is common for mods to have issues once you update to a newer version. Mods (outside of really small ones) generally need to be made for the specific version you're on. 

     

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  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    David Renton David Renton We do not have other users reporting mid game crashes. I see Dominick replied to you in a ticket. I'd go ahead and provide as much info as possible in your ticket such as device make/models and OS version so we can troubleshoot and dig deeper. I'd also suggest that your devices meet minimum requirements: System Requirements – MEE (minecraft.net)

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  • David Renton

    Justin our equipment MORE than meets the requirements and I used the same equipment on version 1.17, that version was much more stable. I'm using Windows10, the very latest MSI Windows gaming laptops to host, with Nvidia GPUs. I had no issues in the summer, it does not crash on single player mode, which is maybe why you are not getting as many reports. Also you have 2 users here reporting this AND if you check the facebook group others are having issues too. Is there a crash log I can send you please???

    I also spoke to Stephen Reid, who now works for Microsoft specifically on MCEE related stuff, who I am sure you know, and he said he is also having issues with crashing on the new version when hosting.  I had slightly less issues this week, when I used more computers and less ipads, but I still had pretty regular crashes on the host. 

    I also find when I import maps by dbl-clicking on them, it generally crashes MCEE now and I have to restart the game to host the map.

     

     

     

     

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  • David Renton

    In reply to Danny

    Sorry you are both having multiplayer connection issues!

    Just wanted to first confirm, were all the URLs from this list: IT Admin Guide allowlisted on all proxies, webfilters and content filters? Usually the biggest culprit.

    I'm fine on getting the hosting to work and the kids connected. I've dealt with the proxy issues in the past, but I believe these would not cause the host to just crash midgame anyway right, which is my issue?

    Does it give an error report when the crash occurs? 

    None, is there an error log something or crash log I can look at and send you?

    What OS version of the ipads? Are there any devices that do consistently connect? 

    That I will need to check, but it is likely to be quite recent.

    What happens if one of the student Ipads hosts?

    That seems to be ok for small groups and we have been doing that to get through the club, BUT it's not a long term solution for the full week long summer camps we do.

    Are you able to try to connect devices on a home or different network as a troubleshooting step?

    Yeah, but I can't really stress test it that way, as in school I have 15 kids connected at once and then it crashes. I'm not sure how I would replicate that at home.

     

    In reply to Bryan I tried to revert to the more stable version 1.17 but it doesn't seem to be able to host games anymore. I would love it if I could until a more stable update comes out. Is there any chance of this, to save the kids from tears again?

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  • David Renton

    Yeah I just tried version 1.17.32 and you cannot host anymore. So sad, it crashes when I try to do it. It would have been a lifesaver if I could have just reverted back to it. Is there a way to re-enable hosting for v1.17.32 please?? It would really help me out.

     

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  • Dominick Support
    Bug Zapper Support

    At this time there is not. If communication is blocked it can cause a crash mid game. I would try rolling back your OS build version to an earlier version of it to see if that helps.

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  • Aleece Landis
    Bug Zapper Beacon of Knowledge Super Star

    I have to agree with everyone saying that the 1.18 multiplayer connections are very unstable.

    I have been running WinMTR traces and sending them in a ticket to Danny.

    I did identify some issues with my ISP and got those fixed but I'm still experiencing the Hosting game client suddenly shutting down for no apparent reason on a regular basis.

    Yesterday I did have a class with our Homeschool co-op group where we were all out at the park connected to vairous mobile hot spots and the world was hosted on a windows computer at my house.  All 8 students were able to connect eventually (though some of them had to try several times before finally getting in.)  I think all the students lost connection and had to re-connect at least a couple times during the 40 minute class.
    We had windows PCs, we had chrome books, we had an Ipad, and a mac book.

    I do really miss 1.17 because the IP address and Port connection was so much more stable.  AND when I did have to restart the Hosting client or the Hosting computer.  I didn't have to re-share the Join code several times a day.

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  • David Renton

    Agreed Aleece please Microsoft believe us, 1.18 is unstable for hosting and is ruining the experience for kids, when we build, learn and play together. Please do something.

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  • David Renton

    Dominick or we could roll back MCEE to a version that works, if you guys would support hosting on 1.17 again please. I am fairly sure the OS has 0 to do with it. I rarely ever experienced host crashes on version 1.17, v1.18 is just not good.

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  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    David Renton Let's troubleshoot further in your ticket. We can discuss options there on how best to move forward. However, for the high majority of customers with issues on 1.18, I'm able to troubleshoot with them and resolve their issues. Even if we did give you 1.17, you'd have to prevent it from auto updating (possible), but old versions will still only work for so long. I want to make sure we set you up for success for the long run. 

    Once users get 1.18 multiplayer working, it's far more stable. You'll likely need your IT Admin involved though if they're not already. 

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  • Carolus Jovius

    I am also experiencing problems, but on the Mac version. It won't let me log in and it seems this update is just very volatile. 

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  • David Renton

    Justin I appreciate your help, but I am finding 1.18 crashing way way more than 1.17. I do not have any major multiplayer connection issues, its the stability of the host machine when hosting that is the problem. If you look at the facebook group for Minecraft in Education, I'm not the only one complaining.

    The host crashes right out regularly. I spoke to someone who works for Microsoft that I know, who said he was also having issues when hosting, also with crashing! Is there a crash log and if so, can I send you that?

    I have tried to roll back to 1.17, as it would solve my issues, until a more stable build comes out, BUT you seem to have disabled MP on that version. If you could re-enable MP for 1.17 I would go back to it tomorrow (if it's not broke, don't fix etc). It's all very well to say we want to get setup for success for the long run, but I'm now 2 weeks through a 3 week after school program and have one week left. I wonder how many of the kids will be put off coming to future clubs and camps because of this. I have been running Minecraft clubs and camps with MCEE for 5 years and have never experienced anything like this level of un-stability. I'm also not a novice, I'm a HS CS teacher and former games dev college lecturer also for 20 years. I'm a current MIEE (including being a MCEE master teacher at one point) and a former Microsoft MVP for 7 years in the emerging tech area (Kinect, VR, Hololens).

    I have one week left (this week we are off for Thanksgiving) and I would love to have a solution for our final week. It would be great for the final 2 sessions after thanksgiving to involve no crashes. In the summer I have 3 full weeks of MCEE camp, running 7 hours a day, 5 days a week. I am worried if this is not fixed by then and am even wondering if I need to consider switching to Bedrock edition. A move back to 1.17 (if MP is re-enabed) would be great for the final week as I doubt anything you do will fix the crashes in the current version for me.

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  • Aleece Landis
    Bug Zapper Beacon of Knowledge Super Star

    I have a ticket open and have been providing logs and reports.  Some of that led me to troubleshoot our internet connection because that was unstable at times, However, even after getting that all fixed, we are still seeing Issues.  (The following posted in the Ticket as well but sharing here in case it can help others troubleshoot.)

    So the host client is crashing almost but not every night.  It is not at the same time.
    I've looked at the event viewer and the time of the crash is not coinciding with any internet glitch or drop out or slow down on my end.
    This is happening on multiple computers running windows 10  It does not happen at the same time for different machines.
    Failing module name: ucrtbase.dll seems to be the culprit most often.

    The Above is just the errors I'm catching for when my Hosting client crashes.

    Below are the other connection issues I'm seeing.
    Regularly students are no longer able to connect to a hosted world that appears accessible from my end.  Generally I need to restart Minecraft and share the new Join codes.
    Other times some students are able to connect but others are not.  Sometimes just trying again several times will get them in but often times they have to restart their minecraft client before they are able to get in.
    Several times I've closed one world and then when I try to open another world I will get some version of the  P2P/SIG: no_sessions Error.

    This is on a Home Network (Comcast/Xfinity) I'm in Florida as are most of my students (except one who is out of state.)
    These problems all seem to be intermittent.
    I have students using Windows PCs, Ipads, Mac books, chrome books, and I've even tested out an Android Phone to connect. 
    We have seen some issues with at least one Chrome book not being able to work with Minecraft Education Edition at all.  That student has been able to connect via ipad but the Ipads have the problem of not letting the students export structure files for use in map making projects.

    I found 1.17 far more stable.  Granted, the join code would periodically fail and I might need to restart the hosting client but I was able to host using IP address and port forwarding and that information wouldn't change so I was not needing to re-share that several times a day!!!
    True, most of my students couldn't host worlds for their friends to join because their parents wouldn't set up port forwarding for them to be able to do it (this was not necessarily a bad thing, I know many teachers who have requested to be able to restrict their student's ability to host worlds for other's at certain times.)

    So now with 1.18 we have a teaching tool that we never know if we will be able to get students logged into a group lesson world for long enough to get the lesson work done in class but we can't really stop them from going off and doing their own thing and joining each other's worlds.  We still don't have the option to set up a dedicated server for class worlds and the update to 1.18 has depreciated the option to connect by IP address and port so now the game client is even Less able to operate like a server and teachers are spending most of their class time trying to deal with connection and software issues rather than getting to teach their class.

    I think we were better off when the software was limited to fewer types of devices and was more stable.  We had waited so long to get to the 1.17 GOAT update and it was good, I would have been happy to remain in that one for a few more years.

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    I will have to try hosting on 1.17. I am really sorry to hear of these troubles. I used to see more problems with iPads as hosts in the 1.17 days. I don't know why so many of these connection issues reported in the forums end up as inversions to what I see .  . . but alas, it's no good to have so many days of MCEduPain. 

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  • Aleece Landis
    Bug Zapper Beacon of Knowledge Super Star

    Well I suppose back in the 1.17 days, Since I didn't have an Ipad myself and my one student with an Ipad didn't have a parent willing to set up port forwarding, I have no Idea if Hosting worked on Ipads then.  I do know that the Ipad student regularly would leave the game because if any other application took focus it would disconnect from a multiplayer game (and I assume that is the case with all mobile devices even now since I've seen it happen on an android phone.)  So say the student needs to adjust volume on discord or another call comes in on discord the student would be disconnected from the world.  So I assume that sort of thing would disconnect everyone if the mobile device is hosting a world.

    So.  I must admit that it is probably more likely now that I have students playing among themselves that I have no knowledge of and that they are better able to connect with each other now than they were before.  But I can't really comment on that since I have no way of knowing about it.  (I'm not certain if this is actually a good thing or bad thing.)

    Some of the issues where 1.17 seems more stable than 1.18 may be primarily the perception since when I was hosting using IP address and Port.  All I had to do was restart and students were able to join again.  Now I have to restart AND share the new Join codes.  Perhaps not as difficult in a classroom where you have the Hosting computer projecting to a screen for the whole class to see but when remote, I'm usually having to share the link (but not everyone has the communication software on the same device as their minecraft so I also share the picture, but not everyone can see the pictures so I also have to type out the description of the join code as well.)

    So maybe I'm a little biased to 1.17 because it all seemed to work so well just because it was easier for me to deal with.  I really don't remember the hosting game client shutting itself down even on a barely adequate pc.  I could often leave the world up for a week at a time, only restarting in prep for the weekly group activity in a different world.  Now I have a PC worthy of being a gaming server, a really solid internet connection and minecraft education edition shuts down or needs to be restarted at least every 12 to 48 hours.

    If we had access to a dedicated server software for Education edition, this wouldn't be such a big deal.

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  • David Renton

    I had very few issues with 1.17, I'm hosting on PC and most of the kids are joining on ipad. 

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  • David Renton

    Ok I may have found a type of solution. 

    Turned my render settings down and AA down, after someone from MS recommending trying that and it is now being more stable, but I need to try it with 20 kids to see if that is it for sure. However those are the same settings that worked fine in 1.17, but whatever works.

     

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  • Aleece Landis
    Bug Zapper Beacon of Knowledge Super Star

    Hum.  I've always had those set to minimum on the older computer and on my laptop.  Or so I had thought?!?!?!?!

    I just went in to double check and it appears that minecraft has changed those settings on me, even on the barely adequate computer that I used to always run at 4 chunks?!?!?!

     

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